Contact details | PrivacyGuard UK

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About PrivacyGuard

PrivacyGuard membership includes access to your online Credit Report, your Credit Score and access to our fraud resolution service who could help if you’re the victim of Identity Theft. Once you’ve claimed your credit report, we will watch over your credit profile, help you monitor it, and if you need us to, help you regain it.

Call us

You can contact PrivacyGuard by calling freephone number

0800 917 1138

Our opening hours are:

8am - 8pm Monday to Friday
8am - 5pm on Saturdays

Our lines are closed:

Sundays and UK bank holidays

Email us

Please use the contact form below to send us an email:

Write to us

You can write to us at the following address:

PrivacyGuard
Sentinel House
Airspeed Road
Portsmouth
Hampshire
PO3 5RF

*Once you have applied for membership, provided the details you have provided when you request your Credit Report can be validated by the credit reference agency, you will automatically have access to your credit report and your monitoring service will commence. After your 30 day trial, you will automatically continue to have access to your credit report and monitoring service and the cost of these services will be included in your monthly membership fee of £6.99 (inc VAT). If the credit reference agency cannot validate your details, they will send you a communication requesting further evidence of your identity. Your services will not be available until your details have been validated.

Telephone number 0800 917 1138 (Calls to 0800 numbers are free from a BT line and charges may vary from other providers. Calls may be recorded and monitored for training and quality purposes). Email address enquiries@privacyguard.co.uk (Emails to this address will not be encrypted. Please do not send emails containing any personal and/or financial data.) PrivacyGuard® is a trading name and registered trademark of Affinion International Limited. Registered in England No. 1008797. Registered address: Charter Court, 50 Windsor Road, Slough, Berkshire, SL1 2EJ. VAT number GB 125 4954 08 ©Affinion International Limited 2012.